Digital Commerce (eCommerce) Growth Specialist
Phase 3 Digital helps organizations embrace the power of Digital Commerce, align around their customer and take control of their digital future. We are looking for the new breed of Digital Marketing Managers that understand eCommerce and integrate the disciplines of digital project management with an understanding of digital marketing and user experience.
Example of a typical week:
Your typical week may include helping a client launch an eCommerce website or a marketing campaign; reviewing website analytics and creating a list of website recommendations; and it may also include meeting with clients to review improvements they want to make to the website and then working with the development team to update their website.
Below are the skills and capabilities Phase 3 aspires to see in our Project Managers:
eCommerce Experience: Candidate must have previous eCommerce experience. This can be running their own successful eCommerce store to being an eCommerce manager for a brand to working at an agency and having clients that were focused on eCommerce.
Client Communication: Providing an excellent client experience is a must for Phase3. Candidates must be able to demonstrate the ability to set and manage expectations, be responsive with client communication while managing multiple projects, be professional with all communication and build relationships through the project management process.
eCommerce Marketing: The ideal candidate will also have had hands on experience within at least one of the following marketing disciplines: email marketing, search engine optimization, paid advertising, conversion rate optimization or eCommerce marketplace management (Amazon, eBay, Google shopping, etc).
Project Management: Successful candidate must be able to demonstrate the ability to work on multiple projects at once without lowering customer experience.
Positivity: Every engagement will have its curveballs and Be positive and a force for good in the team – even when faced with difficult problems. Be solutions focussed.
Digital & Industry Aptitude: Make it your business to learn as much as possible: reading relevant blogs and articles, attending training sessions, talking to experts and taking an interest generally in what is going on around you. Be plugged in to new trends and developments across the industry and particularly within the client’s sector. Understand the different types of available and emerging media, particularly online, including constraints and opportunities presented by each.
Strive for great work: Learn to develop creative and technical judgement and strive for the best work every time. If you don’t think it is good enough, say why and work with the team to improve on it before it moves on. Ensure you are driving quality at every stage of the project
Why Phase 3?